Your purchase is protected by the satisfaction guarantee and return policies of the major professional providers linked to this site such as Order a Print and Amazon Merch, including customer protection policies of the electronic banking facility providers affiliated with these companies.

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Orders and payments to these third party providers bypass Blueboy Business's handling and provide a satisfaction guaranteed or money back return policy if applicable by the relevant company's policy.

Please check the relevant company's policies.

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For specialised, custom order requests that fall outside of the automated system which are requirements made directly via e-mail request to Blueboy Business, for example, specific custom sized prints and materials, framing, labour, shipping, payments etc, Blueboy adheres to Australian consumer law regarding customer protection and return policies.

 

In the instances of Custom or Special Instruction Orders these cannot be refunded or exchanged.

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All custom orders are manufactured to the highest standards, inspected and photographed immediately prior to shipping or delivery to document their condition. If damage occurs during the delivery process then all applicable steps will be taken to assist and remedy the situation with the shipping or delivery service. Shipping insurance is recommended.

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For further clarifications or questions, please email info@blueboy.biz

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